FREQUENTLY ASKED QUESTIONS

Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply send us an email.

Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply give us a call or send us an email by contacting us here

Ordering

How do I become a member?
Becoming a member is free and easy. All you have to do is prove you are over the age .
How can I order?

Sign up for a free account and then place your order online. Alternatively, you can send us an email or talk to us on our live chat. Our live chat is available from 6am – 11pm Universal time and we will be happy to help you fulfill your order.

Who is eligible to purchase on your site?

Only qualified clients over the age of 18 are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.

How can I trust you?
While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients so they may have safe access to their medicine at any time.
Am I allowed to pick up my order?
No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.
Can I place larger orders than those listed on your site?
yes , if you desire larger orders than what we have listed contact us for more info , multiple orders are always available for you

Payments & Fees

How do I pay?

WE DO HAVE A WIDE NETWORK OF PAYMENTS OUTLETS , FROM WIRE TRANSFERS , PAYPAL , E-TRANSFERS , BITCOINS , BANK TRANSFERS …ETC BELOW IS JUST A FEW OF THOSE , MONEY GRAM , WESTERN UNION , PAYZAL. SIGUE , PERFECTMONEY , BANKS TRANSFERS , CREDIT CARD TRANSFER , ETC.

NB…Contact us if the payment outlet below does not meet your payment methods for adjustments and arrangents . “

Product Info

What reasons would I need medical marijuana for?
  • Multiple Sclerosis
  • Spinal Cord Injury/Disease
  • Cancer
  • HIV/AIDS
  • Severe Arthritis
  • Epilepsy
  • ADD/ADHD
  • Eating Disorders
  • Arthritis
  • Auto Accident(s)
  • Alzheimer’s Disease
  • Brain Injury
  • Chronic Pain
  • Chronic Nausea
  • Colitis
  • Crohn’s Disease
  • Kidney Failure/Dialysis
  • Fibromyalgia
  • Irritable Bowl Syndrome
  • Migraines
  • Muscular Dystrophy
  • Muscle Spasms
  • Parkinson’s Disease
  • Sleep Disorders
  • Anxiety
  • Post Traumatic Stress Disorder
  • Hepatitis C
  • Gastrointestinal Disorders
  • Back & Neck Problems
My shatter turned to wax / budder. Now what?
Please be advised that due to circumstances that are out of our control, such as summer heat, humidity and even time. There is always a risk that the shatter you ordered could turn to wax or budder by the time you receive it.
Unfortunately, shatter turning to wax budder is not uncommon when exposed to heat but it does not make your shatter any less safe or any less potent in any way whatsoever. In fact, the terpenes and aromatics will be more present if this happens and the flavor will actually be increased.
We do not offer any reimbursement or refunds if your shatter turns to budder or wax.

Postal Agency

How do you package my shipment?
We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.
How long will I have to wait for the medical marijuana to arrive?
It all depends on your location . We send all items via Xpresspost. Under normal circumstances this takes two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.
What happens if I don’t get my package?

If you do not get your package 2 days after the expected arrival date, please let us know and we will file a trace with Postal Agency. If a trace is filed, Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package for up to $125, free of charge.We do not offer postage refunds if your order arrives late due to any postal issues.

Postal Agency says ||successfully delivered|| but I have not received my order

here are 2 likely scenarios:
a) the postal worker put it in the wrong mailbox, or
b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.
If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Postal Agency will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge (UP TO $125).
From Postal Agency
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:
with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
their Community Mail Box for the item or parcel compartment key;
around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”

My tracking number does not work. Help!
We will email you your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the Post website.
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email marijuanachroniccenter@outlook.fr or feel free to contact our live chat anytime which is available from 6am – 11pm Vancouver time and we will be happy to look into it for you.
Post Safe Drop Option
Some customers ask for the Safe Drop delivery option. Please understand that if we do select this option that we can no longer insure your product in the event of a loss.
However, we do continue to insure and cover the “Do Not Safe Drop” delivery option.
Please let us know which delivery option you would like and we will be happy to send it the way you would like!