FREQUENTLY ASKED QUESTIONS
Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply send us an email.
How do I become a member?
How can I order?
Sign up for a free account and then place your order online. Alternatively, you can send us an email or talk to us on our live chat. Our live chat is available from 6am – 11pm Universal time and we will be happy to help you fulfill your order.
Who is eligible to purchase on your site?
Only qualified clients over the age of 18 are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.
How can I trust you?
Am I allowed to pick up my order?
Can I place larger orders than those listed on your site?
Payments & Fees
How do I pay?
WE DO HAVE A WIDE NETWORK OF PAYMENTS OUTLETS , FROM WIRE TRANSFERS , PAYPAL , E-TRANSFERS , BITCOINS , BANK TRANSFERS …ETC BELOW IS JUST A FEW OF THOSE , MONEY GRAM , WESTERN UNION , PAYZAL. SIGUE , PERFECTMONEY , BANKS TRANSFERS , CREDIT CARD TRANSFER , ETC.
NB…Contact us if the payment outlet below does not meet your payment methods for adjustments and arrangents . “
What reasons would I need medical marijuana for?
- Multiple Sclerosis
- Spinal Cord Injury/Disease
- Severe Arthritis
- Eating Disorders
- Auto Accident(s)
- Alzheimer’s Disease
- Brain Injury
- Chronic Pain
- Chronic Nausea
- Crohn’s Disease
- Kidney Failure/Dialysis
- Irritable Bowl Syndrome
- Muscular Dystrophy
- Muscle Spasms
- Parkinson’s Disease
- Sleep Disorders
- Post Traumatic Stress Disorder
- Hepatitis C
- Gastrointestinal Disorders
- Back & Neck Problems
My shatter turned to wax / budder. Now what?
Unfortunately, shatter turning to wax budder is not uncommon when exposed to heat but it does not make your shatter any less safe or any less potent in any way whatsoever. In fact, the terpenes and aromatics will be more present if this happens and the flavor will actually be increased.
We do not offer any reimbursement or refunds if your shatter turns to budder or wax.
How do you package my shipment?
How long will I have to wait for the medical marijuana to arrive?
What happens if I don’t get my package?
If you do not get your package 2 days after the expected arrival date, please let us know and we will file a trace with Postal Agency. If a trace is filed, Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package for up to $125, free of charge.We do not offer postage refunds if your order arrives late due to any postal issues.
Postal Agency says ||successfully delivered|| but I have not received my order
here are 2 likely scenarios:
a) the postal worker put it in the wrong mailbox, or
b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.
If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Postal Agency will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge (UP TO $125).
From Postal Agency
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:
with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
their Community Mail Box for the item or parcel compartment key;
around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”
My tracking number does not work. Help!
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email email@example.com or feel free to contact our live chat anytime which is available from 6am – 11pm Vancouver time and we will be happy to look into it for you.
Post Safe Drop Option
However, we do continue to insure and cover the “Do Not Safe Drop” delivery option.
Please let us know which delivery option you would like and we will be happy to send it the way you would like!